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Project Highlights, Operations PlanningOperations planning is most successful when the people affected by the plan are included in its development. Our job is not to tell you what to do; it is to help you maximize your existing capabilities. As such, our approach to these projects is built on participation. We begin operations planning projects with a kick-off meeting to ensure that we understand the goals of your project and to identify the plan’s stakeholders. Following the kick-off meeting, we compare your plan to the applicable regulatory guidance (e.g. NIMS, etc.). Before taking another step, we make sure that your document is fully compliant. Next, we begin contacting stakeholders to schedule agency-specific “workshops”. For example, if we are working on an Emergency Operations Plan (EOP), we would schedule a workshop with representatives of all law enforcement agencies in your jurisdiction. These workshops serve two purposes. First, we want your plan to be an accurate portrayal of the emergency services network that actually exists in your community. Secondly, participation from all affected agencies allows us to identify gaps in your existing capabilities. A participatory approach fosters the collaborative spirit that is necessary to think creatively and “fill” those gaps. After the series of workshops, we schedule a review session with representatives from as many participating agencies as possible. Together, we can discuss overriding concepts such as command, communications, notifications, etc. as well as any gaps identified in agency-specific workshops Often, operations planning projects contain elements of risk assessment and training and exercising. We integrate these elements as necessary. For example, we may complete a site assessment to better define the risks that we need to discuss during agency-specific workshops. After the review session, we may design a brief tabletop exercise to ensure that the conceptual elements of your plan work as we anticipate. Adding these elements is based on your needs and done at your request. For operations projects, we act as facilitators and planners. Our experience allows us to help you fill any gaps we identify. As facilitators, we actively encourage your planning partners to discuss their capabilities. This combination of expert advice and facilitation standardizes the expectations of your planning partners and makes your plan as locally-specific and operationally oriented as possible. Operations Planning Project Examples
Contact us for more information on these projects. |
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